What action should be taken regarding Bob Hepner, who is currently struggling with bending accuracy despite past productivity?

In this situation, a supportive approach is the most appropriate response for Bob Hepner, who is experiencing difficulties with bending accuracy despite being productive in the past. Providing support involves identifying the root cause of the struggle and offering assistance in a constructive manner. This could include additional training, resources, or mentorship to help him improve his skills in bending.

Supportive actions foster a positive work environment and focus on personal development, which is crucial when an employee is facing challenges. Since Bob has shown productivity before, this indicates that he has the potential to succeed; therefore, supporting him through this difficult period can help rebuild his confidence and enhance his capabilities.

In contrast, a directive approach might be too rigid and could fail to address the underlying issues Bob is encountering. A lack of action might lead to continued struggles without any improvement. Meanwhile, corrective action could risk negatively impacting Bob’s morale, as it might imply that his past contributions are overlooked or not valued. A supportive strategy aligns more closely with creating an environment conducive to growth and improvement.